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Having Difficult Conversations

145 Main ST E
Listowel, Ontario
Canada N4W 3H2
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As much as we would prefer to avoid some conversations, they are necessary to address issues, meet business goals and resolve differences.  Learn to ease the discomfort and have those discussions with sensitivity and objectivity.  


Led by Toni Veiledal, BA, CSP, RPT, participants will have a broad range of development opportunities during the half day interactive session:

  • Living in the other person’s shoes
  • Embracing the proper mental attitude prior to the meeting
  • Going from adversary to ally by relating positively to the other person
  • Learning the keys to active listening
  • Guidelines to follow when addressing the issue
  • Preserving the relationship
  • Blueprint for the conversation

Click here to see Toni’s bio or for more information, please contact Alexis Richards at AlexisR@w-u.on.ca or 519.291.3040 x704

Name: Having Difficult Conversations
Price: $195.00 (adult) plus applicable taxes
Address: 145 Main ST E
Listowel, Ontario
Canada N4W 3H2
Date: Wednesday June 13, 2018 8:30 AM to 12:30 PM

* Registration is not required for this event.