Inside Sales Representative

Responsibilities:

• Provide high level customer service including, but not limited to, product information, product suggestions or substitutions, and pricing information.
• Receive customer orders and inquires by telephone, fax or email and process orders in an accurate, professional and timely manner. 
• Generate accurate quotations for our full line of products and provide follow-ups to customer requests.
• Provide customer consultation and adjust/modify orders as required. 
• Prepare product orders for delivery or pickup to meet required deadlines. 
• Keep up to date and current on product knowledge, applicable product trends as well as existing and upcoming promotions. 
• Provide front desk and phone coverage, as required.
• Represent the PBJ Cleaning Depot brand in a professional and courteous way. 
• Other duties as assigned.
  

You will bring to the Team:

• Previous experience in a customer service or sales environment.
• Ability to communicate effectively, both verbally and written.
• Highly motivated with a self-starter attitude.
• Exceptional customer service skills with ability to build positive customer relationships.
• Willingness to grow through continuous knowledge and skills development.
• Reliable and able to work effectively on a team and independently. 
• Effective prioritization, time management and organizational abilities. 
• Proficiency in Microsoft Office applications.
  

About us!

PBJ Cleaning Depot, established in 2003, is a family owned and operated business that has been providing customers in Southwestern Ontario & Surrounding areas with expectational service and cost-effective solutions for all their cleaning, maintenance and business supply needs.